jr77's Privacy Policy

1 Introduction & Purpose of This Policy

jr77 ("we", "our") is a safe and reliable online casino and betting platform operated for players in Bangladesh. This privacy policy explains what information we collect when you use the jr77 website, how we use that information, who we share it with, and how we keep it secure.

This policy applies to all users — both registered members and general visitors. By using our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

jr77 always places user privacy as the highest priority and is committed to protecting your personal information.

2 Information We Collect

jr77 collects user information in various ways. The different categories of information collected are described in detail below:

2.1 Information You Provide Directly

When you create an account or use our services on jr77, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address (including district and division)
• Identity document details (National ID card or passport number — for identity verification purposes only)
• Payment information (bKash, Nagad, Rocket or bank account details)

2.2 Automatically Collected Information

When you visit our website, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Date, time and duration of visit
• Information collected through cookies and similar tracking technologies
• Page navigation and session activity

2.3 Transaction & Gaming Activity Information

Records of your deposits, withdrawals and gaming activity are stored in our system. Maintaining these records is part of a legal obligation to keep financial records.

3 How We Use Your Information

jr77 uses collected information only for specific and legitimate purposes. We use your information for the following reasons:

• Account management: To create, manage and secure your account.
• Identity and age verification: To confirm that the user is 21 years of age or older.
• Payment processing: To complete deposits and withdrawals via bKash, Nagad, Rocket and bank transfer.
• Customer support: To help resolve your issues via 24/7 live chat and email.
• Security and fraud prevention: To detect and prevent suspicious activity.
• Service improvement: To improve the user experience and develop new features.
• Legal compliance: To maintain records required to comply with applicable laws and regulations.
• Communications: To send important updates, policy changes and account-related notifications.

We will never use your information for purposes beyond those listed above. If a new purpose for using your information arises, we will update this policy and notify you.

4 Sharing & Disclosure of Information

jr77 does not sell or commercially lease your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the minimum necessary information is shared with third parties such as payment processors (bKash, Nagad, Rocket and bank transfer providers), technology infrastructure providers, and security service providers. These partners are required to maintain our privacy standards.

4.2 Legal Obligations

If disclosure of information is legally required as part of a court order, a demand from a regulatory authority, or a legal process, jr77 may provide that information to the relevant authority.

4.3 Fraud & Security

Necessary information may be shared with authorities responsible for preventing money laundering, fraud or other illegal activity.

4.4 Business Transfers

If a business merger or acquisition involving jr77 takes place, user information may be transferred to the relevant parties. Advance notice will be provided in such cases.

5 How We Protect Your Information

jr77 uses industry-standard security measures to protect your personal information. Our security measures include:

• SSL encryption: All information transmitted to and from the website is protected by high-grade SSL encryption technology.
• Data encryption: Stored sensitive information is kept in encrypted form.
• Access controls: Only authorized staff can access your information, and access logs are recorded for each of them.
• Firewall and intrusion detection: Advanced firewall systems and automated threat detection are in place.
• Regular security reviews: Our security team regularly reviews systems and identifies and resolves vulnerabilities.
• Staff training: All staff receive regular training on privacy and data protection.

Please note, however, that no transmission of information over the internet or electronic storage is completely secure. We make every effort to protect your information, but absolute security cannot be guaranteed.

6 Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the jr77 website. Cookies are small text files stored on your device that help us improve the quality of our service.

6.1 Types of Cookies

• Essential cookies: Essential for the core functionality of the website; without these, the site will not work properly.
• Performance cookies: Used to understand how users interact with the site, which helps improve the quality of the service.
• Functionality cookies: Remember your preferences and settings so you have the same experience each time you log in.
• Security cookies: Prevent fraudulent activity and help protect your account.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note, however, that disabling certain cookies may affect some functionality of the website.

7 Data Retention Period

jr77 retains your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Active account information: Retained for as long as the account remains active.
• Financial transaction records: Retained for a specific period as required by law.
• Closed account information: Some information may be retained for a defined period after account closure for applicable legal reasons.
• Security logs: Retained for a limited period for fraud prevention and security purposes.

After the specified period, information is securely deleted or anonymised in a way that no longer allows individual identification.

8 Your Rights

As a user of the jr77 platform, you have the following rights regarding your own information:

• Right of access: You have the right to know what information we hold about you and to request a copy.
• Right to rectification: If the information we hold about you is incorrect or incomplete, you can request that it be corrected.
• Right to erasure: In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.
• Right to restrict processing: In certain cases, you may request that the processing of your information be limited.
• Right to object: In some cases, you have the right to object to the processing of your information.
• Right to portability: You may request a copy of the information you have provided in a structured, machine-readable format.

To exercise any of the above rights, please contact us at the address listed below. We will process your request as quickly as possible.

9 Protection of Minors

jr77 is operated exclusively for individuals aged 21 or older. We do not knowingly collect any personal information from anyone under the age of 21.

Age is verified during the registration process. If it comes to our attention that information has been inadvertently collected from someone under the age of 21, that information will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has accidentally registered on our platform, please contact us immediately.

10 Third-Party Links & Services

The jr77 website may occasionally contain references to third-party services. These external services have their own privacy policies and jr77 has no control over them.

Payment information is processed in accordance with the data protection policies of payment service providers such as bKash, Nagad and Rocket. It is recommended that you read the privacy policy of the relevant payment service before completing a transaction.

Minimum necessary information may be shared with gaming software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI and PG Soft for the purpose of providing services.

11 Policy Changes & Updates

jr77 reserves the right to update or change this privacy policy at any time. If significant changes are made to the policy:

• The updated date will be noted on this page.
• Registered users will be notified by email.
• A temporary notice may be shown on the website.

Continued use of the service after an update will be considered acceptance of the new policy. It is therefore recommended that you review this page regularly.

12 Contact & Complaints

If you have any questions, concerns or complaints about this privacy policy, please contact us. Our privacy team will process your request as quickly as possible.

We believe that a lasting relationship is built on transparency and trust. jr77 is always respectful of your privacy and committed to protecting your information.